We had another portal meltdown this morning. I figure I’ll keep a “meltdown log” of sorts to record notes, etc. Hopefully it’ll help me get to the bottom of this. Background: Every so often, the portal becomes unresponsive. There seems to be no correlation to system load (high demand etc). For example, spring final exams…

Today I fixed the latest crop of users with portal-access issues: Previous students who took a semester off, or never completed a degree, who want to use myUMBC to register or retrieve a transcript. These students do not have a student affiliation in LDAP, because they’re not “current” students. They also lack an alumni attribute…